Consider a human impact metric alongside business/product outcomes
This is amazing, essential work, Andrew.
Because in many ways, tech is still so new, we haven’t been able to more broadly measure and quantify its impact, as it’s all been driven by easy money & the dynamics of VC investment economics.
But like Meta’s research into the negative impacts of Instagram on pre-teen and teen girls they then subsequently suppressed, these measures need to be as much a part of the public discourse as MAU & DAU.
Look forward to listening to your conversation with Courtney.